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Support Contact Information

North America

Legrand AV (Americas)
6436 City West Parkway
Eden Prairie, MN 55344
Toll Free: (800) 359-5520
Phone: (651) 484-7988
Fax: (651) 636-0367
Email: info@sanus.com


Customer Service Hours:
Monday - Friday 8 am – 9 pm CST
Saturday - Sunday 10:30 am – 7 pm CST

European Head Office

Legrand AV Division, EMEA Office
Po Box 191, 6000 AD Weert, The Netherlands
Franklinstraat 14, 6003 DK Weert, The Netherlands
Phone: +31 (0) 495 580 840
Fax: +31 (0) 495 580 860
Email: sanus.europe@milestone.com


Customer Service Hours:
Monday - Friday 8:30 am – 5 pm CET

Asia Pacific

Legrand AV Division, APAC Office
Room 902-3 & 918, 9/F, Shatin Galleriabr /> 18-24 Shan Mei Street, Fotan/N. T., Hong Kongbr /> Phone: +852 2145 4099 (In-land China Only)
Email: sanus.ap@milestone.com


Customer Service Hours:
Monday - Friday 9 am – 6 pm
Customer service is for Mainland China only

Australia Office

Sanus, Australia Office
Unit 20 / 33 Meakin Road
Meadowbrook QLD 4131, Australia
Phone: +61 (0) 7 3299 7000
Fax: +61 (0) 7 3299 7000
Email: Sanus.australia@milestone.com


Customer Service Hours:
Monday - Friday 9 am – 5 pm AEST


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